Orders and shipping
Returns and exchanges
An order in stock is sent in less than 24 hours.
In case the order is not in stock, or if it is a special order, or very long extensions, you will receive an email or a call to inform you of the time of receipt of the order. In most cases, it can take ten days.
Créer un compte est facile, il vous suffit d’aller sur notre page d’accueil à l’extrême droite du logo et de cliquer sur la page mon compte.
Vous pouvez aussi en bas de page voir mon compte et d’aller sur la page mon compte. Vous pouvez aussi créer automatiquement votre compte dans le processus normal d’achat en ligne sur le site.
Simply log in to your account and update your address.
In the case of an order already in progress, we should be notified as soon as possible by email or phone so that we do not send your package to the old address.
At the bottom of each page, there is a track my order link below the header my account.
No, under any circumstances we do not keep your bank details.
We deliver worldwide. Please contact us about the delivery time in your country.
Notre politique de retour est spécifiée sur notre page retour :
You must especially keep the item in the same state of reception, send us an email to warn us.
You will find the return conditions on our page:
Our customer support is on our page:
You should notify us as soon as possible before sending your order. If this is not the case, the loss or damage of the product would be your responsibility.
Cancel an order no, a sale is first and foremost a contract. Modify an order, you would have to call us before sending the package.
Yes, absolutely. You will receive an email informing you of the delivery time.
Still no answer to your questions?
Please contact us through our contact page by sending us a message, answer assured in less than 24 hours.